Privacy Policy
Last updated: 28/2/2025
Changzhou Orchidlinn Biotech Co., Ltd. ("we") are committed to protecting and respecting your privacy. This policy explains how we collect and use your personal data on this website, and your rights.
Our registered address is 1 Hanshan Road, Building 2, Xuejia Town, Xinbei District, Changzhou City, Jiangsu Province, China.
Our representative in the EU is Dr Loredana Tassone, who can be contacted at eurep@itgovernance.eu.
Information we collect
We will only collect the minimum personal data needed to provide our services. We collect:
• Website usage information through cookies and log files to analyze site usage and improve the site experience, click Cookie Privacy Notice to view our complete Cookie Privacy Notice.
• Your name, email address, message subject and contact details if you contact us or sign up for a newsletter
• Order Information: billing information (such as first name, last name, company, job title, phone number, email address, country, city, zip code), required items and quantity
• Issue and Special Request Information: questions or special requests you provided to us when you order things
• Any content or messages you post on our site
How we use this information
The lawful bases we rely on are contractual necessity, legitimate interests and consent. We use data to:
• Provide our services to you
• Improve and further develop our services
• Comply with applicable laws and regulations
• Contact you if necessary to provide the services
With your consent, we may use your data to send you marketing by email. You can withdraw consent at any time.
Sharing your data
We will not share your data with third parties except:
• As required by law e.g. to comply with a subpoena or court order
• To our processors who assist with delivering our services under contract
• If we merge with or are acquired by another business
We do not sell your personal data including as “sale” is defined in California. We also do not “share” your personal data as that term is defined in California.
Data retention
We keep your data for as long as needed to provide services to you and no longer than legally required.
Data transfer
Your personal data may be transferred to or accessed by entities in Changzhou Orchidlinn Biotech Co., Ltd. , including our affiliated companies, to perform processing activities such as those described in this Privacy Policy in connection with your use of our products and services. We comply with laws on the transfer of personal data between countries to help ensure your data is protected, wherever it may be.
Your rights
You have the right to access, correct, transfer, delete or restrict the use of your data. You can opt out of marketing and withdraw your consent at any time. Our representative in the EU is Dr Loredana Tassone, if you wish to exercise your rights under the EU GDPR, or have any queries in relation to your rights or privacy matters generally please email our representative at eurep@itgovernance.eu.
How we protect minors
Our services are exclusively for adults. If you do not meet the legal age requirement for adults in your jurisdiction, please do not use our services.
If you are a parent or guardian and become aware that a minor is using our services, and you would like to request that such personal information be removed, please contact us as explained below under "Contact us".
Contact us
Please contact Rainie Ma at rui_m@zelixir.com or use the postal address above with any questions. You have the right to lodge a complaint with the data protection authority.
How do we update this Notice?
We will update this Notice in a timely manner, and we recommend that you regularly check the latest version of this Notice via “Privacy Notice” in the website footer. If there are any substantial changes to this Notice, depending on the nature of such changes, we will notify you in advance through pop-ups, push notifications, emails, and other appropriate means.